21 Social Media Predictions for 2011

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  1. Facebook will go public and make the current $50 billion dollar valuation look like a bargain. Mark Zuckerberg remains as CEO rather than hire someone with more experience like Yahoo and Google did in the past.
  2. The Federal Trade Commission (unfortunately) will adopt privacy rules in the hopes of protecting the people. Innovation will be stifled.
  3. Social search will flex its muscle.
  4. Social commerce will flex its muscle.twitter leggo fail whale
  5. Companies will try to determine how best to integrate with the explosion of social gaming.
  6. Twitter will be acquired, most likely by a media company like CNN. Twitter has proven successful when coordinating closely with major events on television (e.g., World Cup, helping resurrect MTV Video Music Awards from the dead, etc.). With its new platform, Twitter is poised to make money. However, can it avoid becoming the next Digg?
  7. Facebook wrestles with its continued international expansion and faces difficult challenges in Japan and China.
  8. If you don’t have a mobile version of your site today, you are already behind.
  9. More and more, a marketer’s job will be focused on getting a consumer to publicly rate a product or service. (See social commerce and social search above.)
  10. Groupon will regret turning down Google’s $6 billion dollar offer when local imitators start to nibble at its market share. Groupon will also realize there is a limit to the number of “wow deals” out there.
  11. Social media technologies will start to consolidate and only the strong will survive: Facebook, Twitter, LinkedIn. (Sorry, Foursquare, MySpace, Orkut, Gowalla, etc.)
  12. Google becomes the next Microsoft and Facebook becomes the next Google.
  13. Social media becomes core to every business – not just the marketing and PR departments either. It will be central to the entire business strategy and affect recruiting, customer service, sales, etc.
  14. B2B companies will catch up to B2C companies in using social media.
  15. There will be fewer “social media” gurus. Those who can’t drive meaningful results will be left behind.
  16. We will see more practical use of geo-location tools. For example, if you go to Starbucks every morning, as soon as you are in the car and 10 minutes away from the store, your coffee order will be placed and ready when you arrive.
  17. Fifty-four percent of all companies block social media in the workplace. Expect this number to decline as companies start to leverage their employees more and more as media outlets.
  18. Social media activities will increase due to advances in mobile technology and a drop in the price of tablets. This will help to offset some of the social wear out from the older demographics. Baby boomers will still use it, but less frequently. Similar to how portals and e-mail usage trended.
  19. More people will learn they can plug their laptops into their high-definition televisions and watch online content and get rid of their cable television service – and bill. This will only result in the intensification of Net neutrality talks in Washington.
  20. We will see more social capabilities integrated into e-readers.
  21. The trend of marketing dollars moving from traditional media to digital media continues at a rapid pace.

Socialnomics: How Social Media Transforms the Way We Live and Do Business
By Erik Qualman

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Fail Whale image courtesy ofย Bjarne Tveskov, Denmark


16 responses to “21 Social Media Predictions for 2011

  1. This is the best 2011 predications list I have come across so far. I especially agree with #13 and PR agencies along with professional service firms who provide services in this space truly need to pay attention to.

    Thanks for sharing.
    Monique Terrell

  2. Great predictions. Definately some things to look forward to, and others not so much…. Agree with the trust issues facing Facebook. Im interestd to see how they attempt to overcome this. I really believe that Google has always been a far more reputable company than Facebook ever has, but am eagerly waiting to see all the changes to come.

  3. Please don’t yell at me for not having a mobile version yet :p. I’m getting there soon enough! Excellent article, will bookmark for future (2o11) reference to make sure I stay on top.

  4. I want to hear more about how Facebook becomes the next Google!

    • Yeah, I think the public perception of Facebook is too bad to be a Google. I still actually trust Google a little bit with my info. I’ve never trusted Facebook with much.

      • Melissa:

        You raise a great point about trusting Google more than Facebook. You are certainly not alone. This is the one major Achilles heel of Facebook at this point.

        Thanks for the input and insight!

    • Jay:

      Facebook becomes the next Google primarily in terms of not only size, but also as the dominant tech influencer. They already hired Sheryl Sandberg away to become their COO. Sheryl was Vice President of Global Online Sales and Operations at Google. They even hired away the Google cooks! Google increased everyone’s salary 10% in 2011 and gave everyone a $1,000 bonus in hopes of stopping this exodus.

      Also, inherently social media will have a giant search play. Should be interesting to watch.

      I for one hope Google doesn’t get hamstrung too much as they offer so many great free applications to all of us.

      Thanks for reading!

  5. The only one I don’t agree with is the Groupon prediction. I think that they are up to some really great things.

    I 100% agree about 13, 9, 11, 17, 19-21

    Really hopeful about 16:)

    Thanks for sharing your predictions.

    • Amber:

      Glad you like #16:

      We will see more practical use of geo-location tools. For example, if you go to Starbucks every morning, as soon as you are in the car and 10 minutes away from the store, your coffee order will be placed and ready when you arrive.

      It would make life much easier on all of us!

      Also, on Groupon. If they dont’ struggle, look out, there growth will be even more radical than it already has been (which has been record breaking).


  6. Love these predictions, bring on 2011 ๐Ÿ™‚

  7. Thanks for the predictions, I can’t wait to see how they turn out.

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